Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a crypto casino we cover? This page explains what we can help with and how to reach us.

What we can help with

Crypto Casinos is an independent research and comparison site for crypto casinos serving US players. We don't operate any casino, hold any player funds, or process any bets — so we can't help with account logins, deposits, withdrawals or bonus disputes at a specific operator. For those, the fastest route is always the support team of the casino in question, reachable through live chat or email on their own site.

Where we can genuinely help is with:

  • Corrections — outdated bonus terms, a changed coin list, a licence update, or anything on the site that no longer matches what an operator actually offers
  • Feedback on our reviews and ranking methodology, including how we weigh supported cryptocurrencies, payout speed, and licensing
  • General questions about how crypto casino deposits, withdrawals or no-KYC play work, if you're new to using Bitcoin, Ethereum, Litecoin, USDT, USDC or Dogecoin for online gambling
  • Reports of broken links, incorrect offer details, or anything that reads as misleading on this site

Before you reach out about a specific casino

A lot of the questions we get are already answered elsewhere on the site. If your query concerns one of the operators we've ranked — say BetPanda, CoinPoker, Cryptorino or another name in our list — check the individual review first for details on supported coins, wagering requirements, and withdrawal limits. If it's about how we assess sites in general, our methodology is covered on the relevant review pages rather than repeated here.

Two things we won't do, even if asked directly: we won't advise on ways to get around a casino's KYC checks, state restrictions, or verification process, and we won't provide tax or legal advice. Both fall outside what a comparison site can responsibly offer — for tax questions on gambling winnings or crypto gains, speak to a qualified tax professional; for anything about the legal grey area offshore crypto casinos operate in for US players, check your own state's current rules.

Responsible gambling and support

If you or someone you know is struggling with gambling, that's a more urgent conversation than anything a contact form can handle. Call the National Problem Gambling Helpline on 1-800-GAMBLER, or visit our Responsible Gambling page for tools and information on self-exclusion. Worth noting: offshore crypto casinos don't always offer the same player protections or self-exclusion options as state-regulated US operators, so it's worth checking what's actually available at any site before you rely on it.

Other places to look first

Depending on what brought you here, one of these might answer your question faster than waiting on a reply:

  • Our About Us page explains who we are and how we research and rate crypto casinos
  • Our Terms and Conditions page covers how this site works, including our affiliate relationships
  • If you're outside the US, our page on Non Gamstop Casinos UK 2026 covers a separate market with its own rules

Eligibility reminder

Everything on this site is intended for adults of legal gambling age in their jurisdiction — 18+ or 21+ depending on the site and the applicable state minimum, clearly stated on each operator's own terms. Crypto casinos featured here are licensed offshore, typically in jurisdictions like Curaçao or Anjouan, not by any US regulator, and they operate in a legal grey area for US players. Availability varies by state, and it's on each reader to confirm their own state's laws before signing up anywhere.

If none of the above covers what you need, get in touch through the contact details provided elsewhere on this site, and we'll do our best to point you in the right direction.

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